Warning Investors Kapitec Invest – Regarding market intermediaries (investment and trading advisers, collective investment schemes, brokers, dealers, and transfer agents)
Introduction:
Capellenis is a financial entity that offers credit and loan services, boasting quick credit with no Schufaauskunft, and placing great emphasis on transparency. They claim a high customer rating of 4.6 out of 5 stars on their website [1]. However, it’s imperative to dig deeper into their background and reputation before considering their services.
Regulation and Compliance:
Before entrusting your financial needs to any company, it’s essential to ensure they adhere to the necessary regulations. In this regard, Capellenis falls short. The Commission de Surveillance du Secteur Financier (CSSF) has issued a stern warning regarding this entity, citing fraudulent activities. Capellenis lacks the required authorization to provide investment services or other financial services within or from Luxembourg. Consequently, the CSSF advises the public to exercise caution and steer clear of any association with Capellenis [2].
Reputation:
A company’s reputation speaks volumes about its reliability and trustworthiness. While Capellenis may boast a 4.6-star customer rating on their website, it’s important to consider the warning issued by CSSF. This regulatory body’s alert raises red flags, casting doubt on the entity’s integrity and trustworthiness. When it comes to financial services, it’s crucial to err on the side of caution.
Customer Support and Customer Reviews:
An integral part of any financial service provider is their customer support and reviews. Unfortunately, for Capellenis, the information in this area is scarce. Apart from their claimed high customer rating on their website, no independent customer reviews are available. Furthermore, their limited contact options may raise concerns among potential clients. Capellenis offers only an email address, [email protected], without providing a direct phone number for customer support [2].
Products and Services:
Capellenis primarily offers quick credit services with no Schufaauskunft. They claim to prioritize transparency and boast fixed conditions concerning the duration, interest rates, and other key aspects of their loans. However, the CSSF warning suggests that these claims should be taken with caution.
Location:
Capellenis claims to have its registered office at 4 Rue de Steinfort 8, 8476 Habscht, Luxembourg [2]. Nevertheless, due to the warning issued by CSSF, one should approach this address and any association with Capellenis with vigilance.
Conclusion:
In conclusion, Capellenis offers credit and loan services, but its reputation is clouded by the CSSF’s warning concerning fraudulent activities. The entity is not authorized to provide investment services or other financial services in or from Luxembourg, prompting the public to exercise extreme caution and avoid any engagement with this entity [2]. While they claim a high customer rating, the lack of independent customer reviews and limited customer support options should raise concerns. When it comes to financial services, it’s crucial to prioritize trust and compliance, which Capellenis currently lacks.
Citations:
[1] Capellenis Website: http://www.capellenis.com
[2] CSSF Warning: https://www.cssf.lu/en/2023/09/warning-concerning-the-fraudulent-activities-carried-out-by-the-entity-capellenis/
