Warning investors Capellenis – Regarding market intermediaries (investment and trading advisers, collective investment schemes, brokers, dealers, and transfer agents)

Introduction:

Capellenis is a financial entity that claims to offer credit and loan services, with a promise of quick credit approval and a strong emphasis on transparency. They proudly display a 4.6 out of 5-star rating on their website, suggesting a positive customer experience. However, this review will delve into the details, including regulatory concerns, reputation, and customer support, to provide a comprehensive assessment of Capellenis.

Regulation and Compliance:

Before considering any financial service provider, it’s essential to examine their regulatory status. Unfortunately, Capellenis falls short in this aspect. The Commission de Surveillance du Secteur Financier (CSSF) has issued a stern warning regarding this entity, cautioning the public about fraudulent activities. Capellenis lacks the necessary authorization to offer investment services or financial products in or from Luxembourg. This regulatory red flag raises serious concerns about their operations and credibility.

Reputation:

Reputation plays a crucial role in the financial industry, where trust is paramount. Capellenis boasts a commendable 4.6-star rating on their website. However, it’s important to note that this rating is self-proclaimed and lacks independent verification. Given the CSSF’s warning, this self-reported rating may not carry much weight in evaluating Capellenis’s reputation.

Customer Support and Customer Reviews:

When it comes to customer support, Capellenis provides only an email address ([email protected]) for contact. This lack of direct communication via phone may raise concerns for potential customers seeking immediate assistance or information.

Unfortunately, there are no independent customer reviews available for Capellenis, apart from the mentioned website rating. The absence of third-party reviews or feedback makes it challenging to assess the actual customer experience, further complicating the evaluation of their reputation.

Products and Services:

Capellenis offers quick credit services, and they emphasize transparency. They claim to have fixed conditions regarding the duration, interest rates, and other terms. While this may seem attractive on the surface, the lack of regulatory oversight raises questions about the reliability and legitimacy of their offerings.

Location:

Capellenis claims to have its registered office at 4 Rue de Steinfort 8, 8476 Habscht, Luxembourg. However, the regulatory warning from the CSSF suggests that their claim may not be entirely accurate, and potential customers should approach this address with caution.

Conclusion:

In conclusion, Capellenis presents itself as a credit and loan service provider with a focus on transparency. However, it is crucial to take the CSSF’s warning seriously. Their lack of authorization to provide financial services in Luxembourg raises significant concerns about the legitimacy of their operations. The absence of independent customer reviews and limited customer support options further adds to the uncertainty surrounding Capellenis. Potential customers are strongly advised to exercise caution and explore alternative, regulated financial service providers to ensure their financial security and peace of mind.