PhoenixTB Review


Warning Investors PhoenixTB- Regarding market intermediaries (investment and trading advisers, collective investment schemes, brokers, dealers, and transfer agents)


PhoenixTB, a purported online trading platform, has come under scrutiny for its questionable practices. Operating without authorization from the Financial Services and Markets Authority (FSMA) in Belgium, this platform has raised concerns among investors. In this review, we will delve into various aspects of PhoenixTB, exploring its regulatory status, customer support, customer reviews, and the safety of funds. It is crucial for potential investors to be aware of these issues before considering any engagement with this platform.

Regulation and Compliance

Despite PhoenixTB’s claims of being a licensed and regulated broker, our investigation reveals a starkly different reality. The FSMA issued a warning on September 6, 2023, cautioning the public against fraudulent trading platforms, including PhoenixTB. Operating illegally in Belgium and beyond, PhoenixTB fails to comply with essential regulations and standards designed to protect investors. From inadequate fund segregation to a lack of transparent pricing, the platform falls short in numerous critical areas.

Customer Support

One pillar of a reliable trading platform is effective customer support. However, PhoenixTB disappoints in this regard. Clients have reported long delays, unhelpful responses, and a lack of transparency from the customer service team. The platform’s unresponsiveness to client concerns further compounds the distrust generated by its regulatory non-compliance.

Customer Reviews

Unsurprisingly, a multitude of negative reviews and complaints surround PhoenixTB, reflecting the experiences of disgruntled clients. Reports include refused withdrawal requests, blocked account access, manipulated trades, hidden fees, and even instances of identity theft. These alarming testimonials paint a concerning picture of PhoenixTB’s business practices, urging caution among potential investors.

How can crypto transactions be traced?

Understanding the tracing of cryptocurrency transactions is a crucial aspect of ensuring financial security in the digital age. Cryptocurrencies, often associated with anonymity, can be traced through blockchain analysis. Every transaction is recorded on a public ledger, the blockchain, allowing users to follow the flow of funds.

Various tools and techniques, such as clustering analysis and taint analysis, enable the tracing of transactions. Clustering analysis groups addresses that are likely controlled by the same entity, while taint analysis traces the flow of specific funds through transactions. However, achieving complete anonymity in crypto transactions remains challenging, as the blockchain’s transparency can be exploited for investigative purposes.


In conclusion, PhoenixTB emerges as a high-risk platform that lacks essential regulatory authorization and fails to uphold industry standards. The negative reviews and complaints from clients underscore the platform’s untrustworthiness and highlight potential threats to investors’ financial well-being. The absence of reliable customer support further compounds these concerns. As such, we strongly advise against engaging with PhoenixTB.

For those who have already invested, prompt withdrawal attempts are recommended, with contact to the FSMA or local authorities in case of difficulties. Victims of PhoenixTB’s fraudulent activities are encouraged to report their losses to relevant authorities and consider seeking assistance from reputable scam recovery services. Ultimately, potential investors are urged to exercise extreme caution and explore regulated alternatives, ensuring their financial security in the world of online trading. Remember, if it sounds too good to be true, it probably is.

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