NeuroFX Review

Warning Investors NeuroFX

Regarding fraudulent or manipulative practices (insider dealing, market manipulation, misrepresentation of material information, etc.)

NeuroFX Review: Uncovering the Truth About This Forex Broker


When it comes to trading in the forex market, choosing the right broker is crucial for your success and security. NeuroFX is a name that has been making waves in the industry, touting a revolutionary trading platform powered by artificial intelligence. They promise a range of benefits, including access to a wide selection of currency pairs, low spreads, rapid execution, and substantial leverage. NeuroFX also claims to have a team of experts ready to assist traders with market analysis, risk management, and trading strategies. However, we have undertaken a thorough investigation, and the results are concerning. In this extensive review, we will delve into the key aspects of NeuroFX, including regulation and compliance, customer reviews, the products and services they offer, their purported location, and the state of their customer support. After reading this review, you’ll be well-informed and better equipped to make a decision about whether NeuroFX is a broker you can trust or one you should steer clear of.

Regulation and Compliance:

When it comes to choosing a forex broker, one of the most critical factors to consider is whether the broker is regulated by a reputable authority. Regulation offers a layer of security, ensuring that the broker adheres to specific rules and standards aimed at safeguarding the interests and funds of its clients. Regulated brokers are also subject to regular audits and oversight by the regulators, and they must comply with anti-money laundering and consumer protection laws.

NeuroFX claims to be regulated by the Financial Conduct Authority (FCA) in the UK, an entity known for its strict oversight and high standards. However, this claim is misleading and false. A quick visit to the FCA website reveals that NeuroFX is not authorized or registered by the FCA; in fact, it’s listed on the FCA’s warning list of unauthorised firms.

This revelation is alarming, as it implies that NeuroFX is operating unlawfully in the UK and other jurisdictions where it offers its services. It also means that NeuroFX has no legal obligation to protect its clients’ funds or provide fair and transparent trading conditions. Trading with NeuroFX puts your hard-earned money at risk, as this broker could potentially vanish without any recourse.

Customer Reviews:

Another key factor in assessing a forex broker’s credibility and reputation is examining customer reviews and feedback from other traders who have experienced their services. Customer reviews offer valuable insights into the quality of a broker’s products and services, the performance of their trading platform, the reliability of their customer support, and overall client satisfaction.

Unfortunately, when it comes to NeuroFX, there are very few positive customer reviews to be found. In fact, the majority of the reviews we discovered were overwhelmingly negative, highlighting various issues such as subpar customer service, delayed withdrawals, hidden fees, false advertising, account manipulation, and outright fraudulent activities.

For instance, a reviewer on Trustpilot voiced their frustration: “NeuroFX is a scam. They entice you with the promise of high returns, then request more money to activate your account or withdraw your profits. They also manipulate your trades to make you lose money. They never respond to your calls or emails, and they block you from their website. Do not trade with them; they are thieves.”

Another trader on Forex Peace Army echoed similar sentiments: “NeuroFX is a nightmare. Their claim of being regulated by the FCA is a lie. They operate from offshore locations, using fake names and addresses. Their customer support is non-existent, and they ignore withdrawal requests. They also trade against you and wipe out your account. Stay away from them.”

These testimonials are just a glimpse into the numerous negative reviews NeuroFX has received. The overwhelming consensus among traders is that NeuroFX is a scam broker and should be avoided at all costs.

Products and Services:

NeuroFX presents a range of products and services, including a web-based trading platform powered by artificial intelligence, a mobile app for on-the-go trading, demo and live accounts, various payment methods, a wide selection of currency pairs, competitive spreads, high leverage, educational resources, and market analysis from experts. However, a closer look reveals that many of these claims are either inaccurate or deceptive.

– The trading platform does not use artificial intelligence but relies on a random number generator to produce fake results.

– The mobile app is non-functional and does not enable traders to access their accounts or execute trades while on the move.

– The demo account appears rigged to display unrealistic profits, enticing traders to open a live account.

– The live account mandates a minimum deposit of $250 but does not permit traders to withdraw their funds.

– Payment methods offered are limited and may incur high fees or exhibit prolonged processing times.

– The currency pairs may not be available or exhibit wide spreads and poor execution.

– The excessively high leverage levels put traders at significant risk, leading to margin calls.

– Hidden commissions and fees are deducted from traders’ accounts without consent.

– Educational resources are outdated, plagiarized, or irrelevant.

– Market news and analysis are often inaccurate, biased, or fabricated.

– The customer support promised is either unresponsive, rude, or entirely non-existent.

In essence, NeuroFX does not provide any products or services that genuinely benefit its clients. Instead, it offers products and services designed to deceive, manipulate, and exploit traders.


NeuroFX claims to be based in London, UK, and provides an address on its website:

Highmount, Mount View Road, London, UNITED KINGDOM, N4 4ST

However, this address is fraudulent and unrelated to NeuroFX. A simple Google search quickly reveals that this address corresponds to a residential building with no ties to the broker. Furthermore, NeuroFX does not provide a valid phone number or email address associated with this location.

It’s highly likely that NeuroFX operates from offshore locations, where it can conduct its activities without proper regulation and oversight. The use of a fictitious UK address is a deliberate ploy to create an illusion of legitimacy and credibility. Additionally, NeuroFX employs a fabricated FCA registration number to mislead clients into thinking it’s regulated by the FCA.

Customer Service:

NeuroFX professes to have a professional and friendly customer service team available 24/7 through phone, email, live chat, and social media. They claim to value their clients and aim to provide top-tier support and assistance.

However, this assertion is yet another falsehood. NeuroFX lacks a professional or friendly customer service team. In fact, the broker doesn’t have a customer service team at all. Contact details are conspicuously absent from their website. The phone number and email address they provide are either invalid or unreachable.

NeuroFX demonstrates no regard for its clients and obstructs their attempts to access their accounts or withdraw their funds. The broker subjects clients to harassment and pressure to deposit more money or pay spurious fees for various reasons.

In summary, NeuroFX does not have a functioning customer service. Instead, it operates with a sales team that’s trained to deceive clients.


In conclusion, NeuroFX is a fraudulent forex broker that should be avoided at all costs. It operates without proper regulation and offers products and services designed to deceive, manipulate, and exploit its clients. NeuroFX lacks a legitimate location and contact information, and it provides no genuine customer service or support.

Trading with NeuroFX carries immense financial and legal risks, as you may be unwittingly breaking the law by engaging with an unauthorised firm. We strongly advise you to stay away from NeuroFX and report any encounters with this broker to

 the appropriate authorities if you’ve been scammed. If you need assistance in recovering your funds from NeuroFX, seek professional help.

If you’re searching for a reliable and regulated forex broker, we recommend reviewing our list of the best forex brokers in the UK. Your financial security and peace of mind should be your top priorities when choosing a forex broker.

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