CryptoTraderAI Ltd. Review

Warning Investors CryptoTraderAI Ltd. – Regarding fraudulent or manipulative practices (insider dealing, market manipulation, misrepresentation of material information, etc.)


CryptoTraderAI Ltd presents itself as a platform offering automated trading solutions for cryptocurrencies, boasting the use of artificial intelligence and machine learning to execute profitable trades on behalf of users. However, recent developments have raised concerns about its legitimacy. In this comprehensive review, we will delve into the Financial Market Authority (FMA) of Austria’s warning, customer feedback, products and services, the company’s location, and its customer support. Our aim is to provide a well-informed conclusion regarding the authenticity of CryptoTraderAI Ltd.

Regulation and Compliance:

The FMA of Austria has issued a cautionary statement regarding CryptoTraderAI Ltd, declaring the platform unauthorized and potentially fraudulent. According to the FMA, CryptoTraderAI Ltd is not authorized to engage in banking transactions in Austria, as they lack the necessary license. Furthermore, the company is not permitted to trade on a commercial basis, whether on its own account or on behalf of others, as per Article 1 para. 1 no. 7 of the Austrian Banking Act. The FMA’s warning, issued on October 10, 2023, can be accessed on their website. This caution is based on Article 4 para. 7 of the Austrian Banking Act, enabling the FMA to inform the public about unauthorized providers.

Customer Support and Customer Reviews:

A quick online search reveals a plethora of negative reviews from customers who have had experiences with CryptoTraderAI Ltd. Many users have voiced concerns about the platform’s legitimacy, citing issues like undisclosed fees, withdrawal problems, and manipulation of results. Some have even reported receiving persistent phone calls and emails from company representatives, pressuring them to deposit more money or upgrade their accounts. Trustpilot, for instance, is teeming with critical reviews:

– “This is a scam. They took my money and never gave it back. They keep asking for more deposits and verification documents. They don’t answer my emails or calls. Stay away from them.”

– “I tried their free trial and it seemed to work well. But when I upgraded to the premium plan, everything changed. The trades became unprofitable, the platform became slow and buggy, and the customer service became rude and unresponsive. I requested a refund but they refused. They are liars and thieves.”

– “They are not regulated by any authority. They are operating illegally and fraudulently. They manipulate the market data and the trading signals. They make you lose money on purpose. They are a criminal organization.”

Products and Services:

CryptoTraderAI Ltd purports to offer a range of products and services, including a web-based trading platform, a mobile app, and an API. Users can trade various cryptocurrencies, such as Bitcoin, Ethereum, Litecoin, and Ripple, using the platform. The company claims to utilize advanced algorithms and indicators to generate trading signals and execute trades automatically, boasting an accuracy rate exceeding 90% and the potential for consistent profits.

The company provides three distinct plans: a free trial, a basic plan priced at $250 per month, and a premium plan costing $500 per month. The free trial grants users 7 days of access with a limited number of trades per day. The basic plan allows unlimited daily trades but restricts the number of cryptocurrencies and indicators available. Meanwhile, the premium plan unlocks unlimited trades with access to all cryptocurrencies and indicators.

CryptoTraderAI Ltd also offers a mobile app for both Android and iOS devices, ensuring flexibility and accessibility for users to monitor their trades from anywhere. The app replicates the features of the web-based platform, offering live market data, trading signals, and automated trading capabilities.

For developers, the company provides an API for integrating their applications with CryptoTraderAI Ltd’s platform. This API offers access to market data, trading signals, order execution, account management, and more.


One concerning aspect is the absence of information about CryptoTraderAI Ltd’s physical address or location on their website or app. The company’s only provided contact details are two email addresses: [email protected] and [email protected]. Moreover, CryptoTraderAI Ltd does not disclose its registration number, legal entity name, or country of origin. While there are speculations that the company may be based in Hong Kong or Singapore, such information remains unverified and unconfirmed.

Customer Service:

Customer support is a critical aspect of any reputable trading platform. In the case of CryptoTraderAI Ltd, customer service appears to be lacking. The company does not offer a dedicated customer service team or a contact phone number, leaving users with email as the sole means of communication. Unfortunately, many users have reported receiving inadequate responses or generic messages. Furthermore, the company’s representatives are described as rude, aggressive, and unprofessional by some customers.


In light of the evidence we have presented, it is our firm conclusion that CryptoTraderAI Ltd is a platform that should be avoided by all investors. The lack of regulation, the FMA’s warning, the overwhelming negative customer reviews, the undisclosed location and identity of the company, and the absence of adequate customer support raise serious concerns about the legitimacy of this platform. Moreover, the company’s products and services are questionable, with hidden fees, unfulfilled promises, potential manipulation of results, and withdrawal issues. In light of these factors, we strongly advise our readers to steer clear of CryptoTraderAI Ltd and seek out other legitimate and trustworthy cryptocurrency trading platforms. Your investments and financial security deserve a platform that you can trust.

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