BalansFX Review


Warning Investors BalansFX

Regarding fraudulent or manipulative practices (insider dealing, market manipulation, misrepresentation of material information, etc.)

BalansFX Review: Proceed with Caution in the Forex World


In the fast-paced world of forex and CFD trading, finding a reliable and trustworthy broker is paramount for any investor. BalansFX has been making claims of offering a wide array of trading instruments, competitive spreads, fast execution, and excellent customer service. However, in this blog post, we will delve deeper to determine whether BalansFX is truly a broker you can trust or if it’s potentially a scam.

Regulation and Compliance

Regulation and compliance are crucial factors that should never be overlooked when selecting a broker. Regulated brokers must adhere to strict rules and standards that safeguard the interests and funds of their clients. Compliant brokers are required to follow the laws and regulations of the regions in which they operate. BalansFX claims to be regulated by the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC) in Cyprus, and the Australian Securities and Investments Commission (ASIC) in Australia.

However, a closer examination of the official websites of these regulatory bodies reveals a troubling reality. BalansFX is conspicuously absent from their lists of authorized and registered brokers. In fact, the FCA has gone as far as issuing a warning against BalansFX, indicating that the broker operates without its permission and may potentially be involved in fraudulent activities. This unequivocally establishes that BalansFX is neither a regulated nor compliant broker, and as such, trading with them exposes you to an elevated risk.

Customer Support and Customer Reviews

Customer reviews are a powerful source of insight into a broker’s reputation and credibility. A reputable broker should have a plethora of positive feedback from satisfied clients, highlighting their exceptional products, services, features, and performance. Conversely, an unreliable broker is often plagued by negative reviews from discontented customers who lament poor customer service, protracted withdrawal processes, concealed fees, unfulfilled promises, price and trade manipulation, and account closures sans explanations.

When it comes to BalansFX, the picture is far from rosy. The scarcity of customer reviews is an immediate red flag. Of the few reviews available, the overwhelming majority are negative. Clients have voiced their grievances about issues such as subpar customer service, sluggish withdrawal procedures, undisclosed fees, misleading assurances, manipulation of trades and prices, and, in some extreme cases, abrupt account closures. These claims, alongside accusations of BalansFX being a potential scam, underline a detrimental reputation and a stark warning for prospective traders. Proceeding with BalansFX entails the risk of not only financial losses but also the frustration of dealing with such issues.

Products and Services

A broker’s worth is often measured by the diversity and quality of products and services they offer. A reliable broker should provide a comprehensive range of offerings tailored to different types of traders. Conversely, an unreliable broker may offer limited, inferior products and services that do not meet the expectations or needs of its clients.

BalansFX purports to provide access to over 200 trading instruments, encompassing forex pairs, indices, commodities, stocks, and cryptocurrencies. They also claim to offer four types of trading accounts: Basic, Standard, Premium, and VIP. However, the information on their website is vague and inconsistent, failing to furnish prospective clients with the necessary details about trading conditions, account features, and the benefits of each account type. Furthermore, BalansFX’s website remains conspicuously silent on the subject of trading platforms, tools, or educational resources. This lack of clarity hinders traders from making informed decisions, thus making it difficult to entrust their investments to BalansFX.


Establishing a broker’s legitimacy and identity often involves verifying their physical presence in the regions they operate. A reliable broker should have a verifiable and authentic location. In contrast, an unreliable broker might resort to concealing or misrepresenting their location, making it challenging to trace or contact them.

BalansFX claims to have an address in London, UK: 182 King’s Cross Rd, London, United Kingdom, WC1X 9DE. However, a quick investigation reveals that this address belongs to another entity, the Kings Cross Business Centre, rather than BalansFX. This discrepancy raises considerable doubts about the broker’s legitimacy. To compound matters, the phone numbers provided on their website exhibit inconsistencies. The country codes for the UK (+44), Cyprus (+357), and Australia (+61) do not align with the respective phone numbers provided. This disparity casts a shadow of suspicion over BalansFX’s authenticity and legitimacy.

Customer Service

The efficiency and responsiveness of a broker’s customer service team are vital for providing clients with timely assistance for their queries or issues. An unreliable broker may display negligence or rudeness when dealing with their client’s concerns.

BalansFX proclaims to offer 24/7 customer support through phone, email, and live chat. However, numerous clients have reported being unable to reach their customer service team or receiving no response or resolution to their problems. Some have even shared their negative experiences of being met with rudeness, aggressiveness, or unprofessionalism from the customer service agents. This underlines a severe deficiency in BalansFX’s customer service, leaving traders with no reliable avenue to seek assistance in times of need.


In light of our comprehensive review of BalansFX, we conclude that this broker falls far short of the mark when it comes to trustworthiness and reliability. BalansFX is neither regulated nor compliant with any reputable regulatory authority, which exposes traders to substantial risks. Their customer reviews paint a bleak picture of poor customer service and questionable business practices, which only serve to deter potential investors.

Moreover, the lack of transparency in their products and services, along with an unverifiable physical address, further erodes the broker’s credibility. Finally, their unresponsive and unhelpful customer service adds another layer of concern. Trading with BalansFX may jeopardize your investments and personal information, potentially leading to unfavorable outcomes. In light of these findings, we strongly advise against using BalansFX as your broker of choice. Instead, explore alternatives that have established themselves as reputable and reliable within the forex and CFD trading industry. Your financial well-being and peace of mind are worth the extra effort of finding a trustworthy broker.

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